When it rains, it pours. Sometimes it seems like everything goes wrong in your home at once. First the washing machine leaves a puddle on the floor, then your water heater runs out of hot water in 5 minutes, and a couple of months later your stove calls it quits – right before company comes over for dinner. But with an HMS Home Warranty, you don’t have to worry about it!
With HMS, there is no limit on appliance and system repairs.* Just give us a call and pay your standard deductible for each service request. Even better: it doesn’t matter how old your appliances are, or which brand or model you have – your equipment and systems are covered!*
If it’s pouring at your house, HMS will be there for you. Don’t take our word for it, look what some of our satisfied customers had to say:
- I have filed 2 claims since we moved in, and each time the problem was solved in less than a day, with very little hassle to us and absolutely no surprises in fees. The work has held up as well. – S.H., Hilliard, OH
- If I did not have HMS, I would be broke with the repairs I have needed in the last 2 years. – D.K., Aurora, IL
- It’s a valuable product. I’ve never had a claim rejected and never had poor service. This was our second service call in just over a year and it has gone very well both times and saved us a lot of money on what could have been very expensive repairs. – J.R., Fairfax, VA
- I have used [the warranty] 3 times this year and have been satisfied with the results and the money it saved me. – S. A-O., Indianapolis, IN
* As governed by state law. See terms, conditions and limitations in your service agreement. Non-covered charges may apply.
Bathrooms need to be cleaned and maintained often, just like your kitchen. In the long run, it can prevent costly problems such as mold, mildew and plumbing leaks. Here are three ways to keep your bathroom looking great and working well for years to come:
1. Maintain grout and sealant. Moisture, heat and humidity can cause the tub and tile grouting in your bath to crumble and crack. Apply new grout to crumbly tiles and seams to prevent water from leaking into the walls or beneath the floor. When you are cleaning the bathroom, use bleach to disinfect the area and kill any mold growth. Keep an eye on the grout for new growth and be ready to scrub.
2. Look for leaks around the shower, bathtub, sink and toilet. Check the basement beneath the bathroom too, if possible. If you find puddles of water anywhere, look for the source of the leak and use waterproof caulk to seal it.
3. Clean your bathroom once a week. It may seem like a lot to fit in, but think about how many times you and your family use the bathroom each day. A clean bathroom will make it easier to maintain appliances and fixtures that should last for years.
Do you make time to clean and maintain your bathroom every week? Be sure to keep an eye out for drips, cracks, leaks and mold, and don’t put off any necessary repairs. They can quickly turn into bigger messes and cost you more in the long run.
As the room your family typically uses most often, your kitchen gets a workout every day. Whether you’re preparing daily meals or hosting a crowd for a special occasion, your kitchen will benefit from a regular cleaning and maintenance routine. From the refrigerator and stove to the garbage disposal and dishwasher, here are a few quick tips to keep your kitchen working well and looking great.
Major repair work should be left to the pros, but there are some things you can do to keep it in good working condition. Clean the coils with a vacuum- this will ensure the fridge continues to run at optimal efficiency. Simply vacuum the coils under and on the back of the fridge every 3-6 months. If your freezer has an ice maker, change the water filter every 6 months to keep your water clean and fresh.
If your dishwasher has a “Clean Cycle,” be sure to use it. But be on the lookout for food particles that can lead to grime and bacteria. Check and clean the bottom inside of the dishwasher to keep dishes sparkling and prevent odors. The cleaner your appliance, the more efficient it will be.
Don’t forget to maintain this often-forgotten appliance. Normal use without cleaning and maintenance could cause it to become blocked or clogged. Avoid problems by giving your garbage disposal a good cleaning at least once a year. Simply pour a cup of white distilled vinegar down the drain, let it sit for an hour, then run hot water to flush it out. Vinegar is great for cleaning and odor removal. In between cleanings, throw citrus peels down the drain to get rid of bad smells. You will be rewarded with a clean, fresh scent.
Can’t remember the last time you cleaned your kitchen appliances? Circle a date on your calendar or set a reminder on your smart phone, tablet, or computer to help you remember when it’s time to give your kitchen appliances some TLC.
HMS is here for you when you need it most. Whether the furnace breaks down during a blizzard, your air conditioner stops working on a sweaty Labor Day weekend, or your hot water heater spouts a leak at 3 a.m., our friendly, professional customer care specialists are waiting for your call. Pick up the phone any time, day or night, and we’ll answer. Prefer reaching out online? It’s easy to file a claim through our website when it’s most convenient for you.
There’s always someone standing by at HMS – 24 hours a day, 7 days a week, 365 days a year – with ready access to pre-screened qualified service professionals. Whenever you’re having a problem with a covered system or appliance, just call HMS and a customer care specialist will be happy to assist you and assign a service professional to your claim.
See what some of our satisfied customers had to say about the prompt response they got from HMS and our quality service providers:
- I did not know it was a 24 hour service, but being able to call someone in the middle of the night for advice was very helpful. I thought I was calling to leave a message, but I had a question and got it answered at 1 am. That’s service. – M.A., Fairfax, VA
- We feel like HMS really cares about us and wants to get us an immediate resolution for our problem(s). – C.M., Upper Marlboro, MD
- I would recommend HMS Home Warranty to any home buyer. Service and support is outstanding. This company cares about its customers and it shows from the initial phone call to claim processing. – J.T., Paris, KY
- Your service people, from the claim handler to the service representative, have always met our highest expectations. – R.P., Davenport, FL
- The style of customer service was exceptional, the vendor referred to me for the repair was top notch, communication with HMS and the vendor was easy and professional, information was given to me the first time to help the process the claim, and I got no run around. – N.D., Sterling, VA
- HMS did exactly what they said they would and everyone was outstanding. Your professionalism and customer service are outstanding, and from beginning to end you communicated with me so we both knew what was going on at all times. I was shocked to receive all the follow-up calls…how impressive! – A,B., Greenfield, WI
Water conservation is a serious issue for our planet. The world’s clean water supply is decreasing by the day, and every effort to conserve water helps. Nearly 99% of the Earth’s fresh water is either frozen in ice caps, underground, or unusable due to contamination. A lot of energy is necessary in the process to make water drinkable.
You can make a difference in the environment by resolving to use less water this year. Here are 10 ways you can help conserve water in your everyday activities at home:
- Don’t let the water run when washing dishes. If you have two sink basins, use one for fresh rinse water and one for soapy water.
- Make earth-friendly landscaping choices. Attractive shrubs and ground cover need less water and chemicals than a traditional lawn.
- Examine your water bill carefully to see if any spikes in usage may indicate a leak. Turn off everything in the house and watch to see if the meter continues to run. If so, look for leaky pipes inside or wet, swampy areas outside that can be caused by underground pipes.
- Find out how much water your shower head uses. If you can fill up a 5 gallon bucket in less than 20 seconds, get a more-efficient model. They are not expensive, and can increase water pressure.
- When washing vegetables and fruit, fill up a bowl with water and some white vinegar instead of letting the faucet run.
- Look for Energy Star appliances if you need to replace an older model.
- Cut down on shower time. Just a few minutes less can save up to 150 gallons of water per year.
- Defrost food in the refrigerator overnight instead of running it under water.
- Choose a commercial car wash that reuses water to conserve.
- Install aerators on all of your faucets. They conserve water without sacrificing pressure and are inexpensive as well.